Payment Methods

We accept direct bank transfer and Credit card payments through PayPal. If you choose to pay through PayPal (or with a credit card through PayPal’s Guest Checkout feature), you will be redirected to a secure PayPal page and then back to Svpply Co to confirm the order.

Delivery

Backdrops are sent via Australia Post (normal/standard delivery) from Perth, Western Australian. Your item will be processed within 4-7 business days (excluding public holidays). Kindly ensure that your address is correct.

International Delivery

Currently we deliver within Australia and most international destinations. For any international enquiries, please email us on: hello@svpplyco.com.

Refunds and Exchanges

We want you to be completely satisfied with your purchase. If you do not feel satisfied please contact us and we will do our best to resolve the problem!

Please note; Svpply Co backdrops are custom made and as such cannot accept returns. In the unlikely event that a backdrop arrives damaged or faulty, please contact us within 3 days of receiving your order.

Additional Policies and FAQs

You can always contact us for any questions. We would be glad to answer.